
Shalina Healthcare
Location: Lusaka, Zambia
Department: Sales
Job Posted: January 23, 2025
Employment Type: Full-Time
Experience Required: 2-3 years
Consumer Sales Delegate Job Overview
We are hiring a Consumer Sales Delegate to join our dynamic sales team in Lusaka, Zambia. This role involves managing customer relationships, driving sales growth, and ensuring customer satisfaction. You will represent our company, promote our products, and build long-term partnerships.
Key Responsibilities
Build and maintain strong customer relationships as the primary sales contact.
Drive sales growth by identifying customer needs and providing tailored product solutions.
Represent the company at events, trade shows, and promotional activities to enhance brand visibility.
Provide exceptional customer support, addressing inquiries and resolving issues promptly.
Gather and analyze customer feedback to improve products and sales strategies.
Collaborate with marketing, logistics, and product development teams for a seamless customer experience.
Monitor sales performance and implement strategies to meet sales targets.
Conduct market research and competitor analysis to identify opportunities and challenges.
Promote customer satisfaction by implementing a customer-first approach.
Manage customer accounts, orders, and invoices with accuracy and timeliness.
Qualifications and Skills
Bachelor’s degree in Business Administration, Sales, Marketing, or related fields.
2-3 years of proven sales or account management experience in the FMCG industry.
Strong interpersonal and relationship-building skills.
Results-oriented mindset with a track record of achieving sales targets.
Excellent communication and negotiation skills.
Analytical skills to interpret data and drive actionable strategies.
Proficiency in MS Office and CRM systems.
Knowledge of market trends and customer behavior in Zambia.
Ability to work independently and manage multiple priorities.
Experience working with cross-cultural teams is an advantage.
Why Join Us?
Opportunity to work with a leading company in Zambia.
Competitive salary and benefits package.
Collaborative and diverse work environment.
Career growth opportunities in the sales and marketing sector.
How to Apply
If you meet the qualifications, upload your updated CV. Our Talent Acquisition team will contact shortlisted candidates.
Equal Opportunity Employer
We are committed to diversity, inclusion, and fair treatment for all.
To apply for this job please visit myshalina.darwinbox.com.