Are you searching for digital banking jobs in Zambia? Absa Bank Zambia is hiring a Digital Channels Solutions Specialist to manage and enhance our digital platforms, including mobile banking, internet banking, USSD, and agency banking.

This is a great opportunity for experienced IT professionals looking to work in fintech, digital transformation, or banking technology jobs in Zambia.

Key Responsibilities:

Manage and optimize digital banking services for a smooth customer experience.

Provide second and third-level IT support.

Monitor platform performance and ensure timely updates and fixes.

Lead the integration of fintech and third-party services into Absa’s banking systems.

Ensure compliance with digital banking regulations and security standards.

Align digital solutions with Absa’s business goals.

Coordinate with vendors, IT teams, and stakeholders for seamless operations.

Track digital usage and drive customer engagement.

Conduct risk assessments and ensure cybersecurity compliance.

Train and support internal teams and frontline staff.

Ideal Candidate:

Holds a Bachelor’s Degree in IT, Computer Science, or a related field.

Has experience in digital banking platforms or fintech integration.

Understands ITIL service management and banking regulations.

Possesses strong project management, analytical, and communication skills.

Why Join Absa Zambia?

Be part of a leading African financial institution.

Contribute to digital innovation in Zambia’s banking sector.

Hybrid working environment with opportunities for career growth.

Apply now and become a key part of Absa’s digital future.